Digital Marketing Services
Terms & Conditions

Clear scope · Transparent terms · Professional engagement

Terms & Conditions

These terms explain the commercial conditions, responsibilities, service limitations and working arrangements applicable to SEO engagements and website development services provided by Digital Marketing Gyan.

SEO EngagementWebsite DevelopmentIndia · Ahmedabad, Gujarat

Commercial overview

Commercial Terms at a Glance

Please review these core payment terms alongside the detailed conditions below.

SEO engagement
Minimum six-month commitment

The full initial six-month professional fee is payable in advance.

Website development
100% advance payment

The one-time website development fee is payable in full before project commencement.

Domain and hosting
Payable separately

Domain, hosting and other third-party services are separate unless expressly included in writing.

1. Scope and written approval

The approved proposal, service scope, fees and written confirmations will govern the engagement. Work outside the stated scope requires written approval and may involve additional fees.

2. Client responsibilities and materials

The client will provide accurate business information, product specifications, logos, images, website/platform access, analytics access, approvals and other required materials in a timely manner. The client confirms that it has the rights to use all materials supplied.

3. Access and platform limitations

SEO implementation on marketplace-hosted websites is limited by the permissions and features those platforms provide. Some recommendations may require the client or platform provider to implement them. Delays or unavailable controls may limit execution.

4. Timeline and client-side delays

The website development timeline is an estimate of up to 30 days after the required advance, content, assets, access and approvals are received. Delays in client inputs, approvals, third-party services or platform access may extend delivery timelines.

5. Revisions and change requests

The project includes reasonable revisions within the approved scope during the design phase. New requirements, structural changes after approval, additional pages or functionality are change requests and will be estimated and approved separately before work begins.

6. SEO results and AI visibility

SEO and AI search outcomes depend on third-party algorithms, competition, website/platform limitations, implementation and market factors. No specific ranking, traffic, lead volume, AI mention or citation is guaranteed.

7. Google Business Profile

Google Business Profile eligibility, verification, visibility, suspension, reinstatement and policy decisions are controlled by Google. No guarantee is provided regarding profile approval, reinstatement, ranking or avoidance of restrictions. Any appeal or reinstatement support is subject to available scope and information.

Commercial conditions

Payment, Cancellation & Term

8. Payment and commencement

SEO fees are payable in advance for the initial six-month term. For website development, 100% of the one-time website development website development fee shall be payable in advance before project commencement. The project will commence only after receipt of the full advance payment and all required content, images, website access, business information and approvals from the client. Services may be paused if payments are not received.

9. Late payment and suspension

If payment is overdue, the service provider may pause work or services after written notice. Any resulting delays will be added to the delivery schedule where applicable. Services may resume once outstanding amounts are received.

10. Fees, deductions and bank charges

Professional fees are payable as agreed and may not be reduced by unilateral commercial deductions, set-offs or performance-based adjustments. Statutory deductions expressly required by applicable law, including TDS where applicable, will be handled according to law. Client-side transaction charges must not reduce the agreed net professional fee.

11. Cancellation and refunds

The SEO engagement requires advance payment for the full initial six-month commitment, and the WordPress website development website development fee is payable 100% in advance before project commencement. Once any payment has been received, it shall be strictly non-refundable under all circumstances, including cancellation, early termination, dissatisfaction, delays, non-utilization of services or any other reason, subject to applicable law. The client acknowledges and agrees to these payment and refund terms before making payment.

12. Term, renewal and termination

The initial SEO engagement term is six months. After the initial term, continuation will be month-to-month by mutual written confirmation. Either party may terminate after the initial term by providing 30 days’ written notice. Material breach or non-payment may result in suspension or termination after reasonable written notice, subject to applicable law.

Delivery and ownership

Tools, Handover & Website Care

13. Third-party tools and licenses

Paid plugins, themes, hosting, domain, CRM, automation platforms, premium tools and other third-party services are purchased separately by the client unless expressly included. Third-party terms, pricing, uptime and changes are outside the service provider’s control.

14. Website handover and access

After all agreed payments are received, the client will receive the agreed administrative access and deliverables under its control. Third-party accounts and licenses should be registered in the client’s name where practical. The client is responsible for securely storing credentials after handover.

15. Maintenance, backups and security

The one-time website fee includes only the stated 30-day post-launch support. Ongoing maintenance, routine updates, recurring backups, malware remediation, hosting administration and future feature development are excluded unless separately agreed. No website can be guaranteed to be completely immune from attacks or downtime.

16. Browser and device compatibility

The website will be tested on current commonly used browsers and responsive screen sizes. Identical rendering across every browser, device, operating system or third-party plugin combination cannot be guaranteed.

Working relationship

Confidentiality & Communication

17. Confidentiality and data

Both parties will use reasonable care to protect confidential business information and access credentials. The service provider will use client information only for delivering the agreed services, except where disclosure is required by law or the client authorizes it.

18. Portfolio and branding

The Client acknowledges and agrees that the Service Provider may use the Client's brand name, logo, campaign results, performance data and relevant work samples for professional portfolio, case studies, website, presentations and other professional marketing purposes, subject to confidentiality obligations. Any such use shall be limited to the work performed by the Service Provider and shall not disclose confidential, sensitive or proprietary information of the Client.

19. Single point of contact

The client will nominate one primary contact for approvals and instructions. Instructions from other individuals will be acted upon only when confirmed by the designated contact or by official email.

20. Communication and support hours

Official project communication and approvals will be handled by email for documentation. Standard support hours are Monday to Saturday, 10:30 AM to 6:30 PM IST, excluding applicable holidays. Urgent issues outside these hours will be handled subject to availability.

21. Meetings

One scheduled online strategic review meeting per month is included for an ongoing SEO engagement. Meetings should be requested at least three working days in advance. Additional meetings and physical meetings may be charged separately and require mutual scheduling.

Scroll to Top